1. Terms & Conditions

• Users must provide accurate information.

• Products are handcrafted silver jewellery; slight variations may occur.

• Website usage must follow Indian cyber and e-commerce laws.

• Orders are confirmed only after payment.

• EERIKA may update policies without notice.
  
  

2. Privacy Policy

• Personal data collected: name, contact, address, payment details.

• Used for order fulfilment, communication, security, and analytics.

• Data is not sold; only shared with essential service providers.

• Users can request data deletion or correction.
  
  

3. Return Policy (7 Days)

• Returns accepted within 7 days of delivery for manufacturing defects or wrong items.

• Items must be unused, unworn, and in original packaging.

• Return shipping instructions will be provided by EERIKA.
  
  

4. Cancellation Policy

• Order can be cancelled before dispatch.

• Once shipped, cancellation converts to a return request.

• Refunds take 5–7 working days after approval.
  
  

5. Shipping & Delivery Policy

• EERIKA ships Pan-India via trusted courier partners.

• Standard delivery timeline: 3–7 working days depending on location.

• Delays due to natural calamities, logistic issues, or government restrictions are not EERIKA’s responsibility.

• Customers will receive tracking details once shipped.

• In case of failed delivery attempts, re-delivery charges may apply.
  
  

6. Pricing & Payment Policy

• All prices are listed in INR and inclusive of applicable taxes.

• EERIKA reserves the right to revise prices without notice.

• Accepted payment modes: UPI, Credit/Debit Cards, Net Banking, Wallets.

• Payments must be completed before order dispatch.

• In case of payment failure, the order will not be processed.
  
  

7. Disclaimer Policy

• All jewellery pieces are handcrafted; minor imperfections are natural.

• Product colours may slightly vary due to lighting and device screens.

• EERIKA is not liable for allergic reactions; customers must verify material suitability.

• Website content is for informational purposes only and may be updated periodically.

• EERIKA is not responsible for third-party delays or failures.
  
  

8. Intellectual Property & Copyright Policy

• All designs, photographs, text, and branding materials belong exclusively to EERIKA.

• Unauthorized use, reproduction, or modification is strictly prohibited.

• Legal action may be taken against infringement under Indian IP laws.
  
  

9. Legal & Compliance Requirements

• EERIKA operates under applicable Indian laws: Consumer Protection Act, IT Act, E-commerce Rules 2020.

• All transactions comply with RBI online payment norms.

• Company adheres to GST norms for invoicing and taxation.

• Customer grievance email: support@eerika.in (placeholder).

• Issues will be resolved within 48–72 working hours.
  
  

10. Combined Legal Page Summary Includes:

• Terms & Conditions

• Privacy Policy

• Return & Cancellation Policy

• Shipping, Delivery & Payment Policies

• IP & Copyright Policy

• Legal Disclaimers

• Statutory Compliance Statement